Our Services
Three services, each
designed around you.
Whether you need help finding a property, someone to look after one, or a well-arranged temporary home — we've built a service for each situation, handled with the same level of care.
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Our Approach
How we work across all services
Regardless of which service you require, our process begins the same way: a careful conversation to understand your situation. We don't apply template solutions. We ask about your preferences, constraints, and priorities — and we build from there.
Quality is maintained through a combination of direct involvement from senior advisors and a clear standard for what we'll accept before presenting anything to a client. Our network of trusted tradespeople, verified service providers, and established contacts in Kuala Lumpur's building management ecosystem supports every service we provide.
Property Viewing Coordination
We organise and manage your property viewing schedule, researching available listings and pre-screening options to respect your time. Each viewing is accompanied by a detailed property brief and our honest assessment. We handle all communication with agents and landlords, and provide comparison summaries after viewings to help you reflect on your options at your own pace.
- Market research and shortlisting based on your criteria
- All agent and landlord communication managed for you
- Written brief provided before each property visit
- Comparison summary after viewings for unhurried reflection
- Lease review support before you commit
Service fee
RM 1,400
Property Management Oversight
An ongoing care service for your rental property that ensures everything runs smoothly behind the scenes. Our team coordinates regular maintenance, liaises with building management, and responds to any household concerns promptly. Monthly status updates keep you informed, while our network of trusted service providers ensures quality workmanship for any repairs or improvements needed.
- Routine and responsive maintenance coordination
- Direct liaison with building management on your behalf
- Monthly written status updates with full records
- Access to our assessed network of tradespeople
- Prompt handling of urgent property concerns
Monthly fee
RM 4,800
Short-Stay Luxury Arrangement
A tailored service for those seeking refined temporary accommodation, whether for business assignments, extended holidays, or transitional periods. We source fully furnished residences with hotel-quality amenities and handle all the details from lease negotiation to move-in preparation. Each arrangement includes a welcome package with local essentials and a dedicated point of contact throughout your stay.
- Sourcing of fully furnished residences to your specification
- Lease negotiation and administrative handling
- Full move-in preparation before your arrival
- Curated welcome package with local essentials
- Dedicated advisor available throughout your stay
Arrangement fee
RM 7,650
Choosing the Right Fit
How the services compare
| Feature | Viewing Coordination RM 1,400 |
Management Oversight RM 4,800/mo |
Short-Stay Arrangement RM 7,650 |
|---|---|---|---|
| Property search & shortlisting | |||
| Accompanied viewings | |||
| Ongoing maintenance coordination | |||
| Monthly property status reports | |||
| Fully furnished accommodation | |||
| Welcome package included | |||
| Dedicated advisor throughout |
Not sure which service fits? That's quite normal. Many clients come to us with a clear need but aren't certain how it maps to a specific offering. We're happy to talk through your situation and suggest the most appropriate path — or a combination, if that makes more sense.
Standards
Shared across all services
Confidentiality
Client information is used only for the purpose of delivering the requested service, handled in line with Malaysia's Personal Data Protection Act 2010.
Professional membership
Zephyrine operates as a member of the Malaysian Institute of Estate Agents (MIEA), adhering to its professional code of conduct and continuing education standards.
Quality baseline
We don't present properties or service providers we haven't assessed against our internal quality standard — whether that's a building's maintenance track record or a tradesperson's workmanship history.
Which service would suit your situation?
Reach out and we'll take time to understand what you need before making any suggestions. You're welcome to ask questions, explore options, or simply talk through where you are in the process.
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